Safeguarding for when you aren't
by their side.


Cookie Policy

SafeToNet (hereafter, “we”, “us”, “our”) is committed to respecting and protecting your privacy and values its relationship with you. This Cookie Policy sets out the ways in which we process and use cookies when you visit our website or use our SafeToNet mobile application (“SafeToNet App”) or SafeToNet online portal (“SafeToNet Portal”).

1. What are cookies?

Our website, SafeToNet App and SafeToNet Platform (together, the “SafeToNet Services”) use cookies to distinguish you from other users of our SafeToNet Services. This helps us to provide you with a good experience when you browse our website, SafeToNet App and SafeToNet Platform and also allows us to improve those services.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).


2. How do we use cookies?

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:


  • Google Analytics [ Opt-out ]
    This is a web analytics service provided by Google Inc. which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (for example, how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.
  • Freshchat Widget
    Freshchat is a product of Freshworks Inc. Freshworks performs analytics on our behalf which helps us improve our service to you. You can read about the cookies Freshworks’ sets in their cookie policy here.
  • Facebook Pixel
    This is an analytics tool that helps us to measure the effectiveness of our advertising. We use the Facebook pixel to understand the actions people are taking on our website and reach audiences we care about. We could also use it to measure ad conversions or retarget advertisements on Facebook. For information about how Facebook uses cookies and other storage technologies click here.


3. Consent and personal data

Where our use of cookies involves the processing of personal data, such personal data will be processed by us in accordance with our Privacy Policy.

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookies are essential in order for us to provide you with a service you have requested or to enable you to access and use our website.

4. Managing cookies

You can restrict, block or delete the cookies which are set by any websites by changing your internet browser settings. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. If you delete cookies relating to this website we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor next time you visit the site.

5. Third-party cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

6. Questions

If you have any questions or comments regarding this cookie policy, please contact us at or by post to SafeToNet Limited, 5-11 Lavington Street, London SE1 0NZ, UK.